AUTOMATIC JOB ANALYSIS: THE BSMS EXPERIENCE

There are tasks and projects that are worked on according to actual working hours. Before the introduction of the six-hour working day, reviewing possible automation was one aspect of managing resources more efficiently. We started using a solution from our own company, DeskTime. Ideologically, the main objectives were to reduce manual activities and create a transparent working environment within teams. As BSMS is a modern company that practises a flexible working environment both in time and space, the implementation of such a tool was necessary. The measured results have helped BSMS staff individually to learn a number of nuances, which in turn allows them to improve their own work and monitor their workload. Firstly, everyone can see their individual level of productivity and efficiency. Secondly, as many BSMS employees work remotely on a daily basis, they can monitor their own workload. This also gives the manager the ability to capture quantitative data and monitor that the employee is not overworking in the long term, which can lead to burnout. Thirdly, the aforementioned project costs and staff resources allow workloads to be planned and also allow clients to receive data automatically. Fourthly, the app reminds people to take a break, which tends to be forgotten in the daily rush.

Listen to episode 57 of the BSMS podcast “Tirgziņu Tērzes” on “The pros and cons of flexible working”, where BSMS CEO and podcast host Inta Buša talks to Toms Bļodnieks (Head of Business Development and Product at DeskTime) and Maris Resnis (Head of Team Growth and Collaboration Programmes at Lūzumpunkts).